Job Description

VTC Facilitator

Serves as a VTC Facilitator on a major IT services contract for the U.S. Army

Responsibilities:

• Experience in training users in the proper use and operation of VTC systems.
• Experience in utilizing scheduling software to ensure appropriate coordination of users, participants, schedulers, and facilitators, providing continuous and trouble-free transmission of conferences.
• Experience in performer pre-conference testing and set up for video teleconferences and/or meetings.
• Experience in operating crypto keying functions on equipment for secure video teleconferences.
• Experience in assisting customers with access to the SIPRNET Kiosk.
• Experience in providing technical assistance as a backup to the Cyber Security Division when requested.
• Experience in providing daily on-site operational and sustainment support which includes maintaining daily, a log of performance tasks, customer requests, and known issues.

Qualifications:

• Demonstrate successful completion of a bachelor's degree in computer science, Information Systems or related field of study.
• Three years' experience in working and collaborating with customers relying on computers and IT support for Department of the Army (DA) civilians, contractors, and permanent party military personnel.

Security Clearance: Active DoD Secret Clearance

Benefits: We designed our employee benefits program around the goal of improving the quality of life for each employee. We offer some of the most competitive benefits in the industry to include Medical, Dental, Vision, and Life Insurances; Short and Long Term Disability; Paid Leave, Holidays, Bereavement, Military, and Jury Duty; 401(k) Retirement Plan, Flexible Spending Account, Dependent Care, Health Savings Account, Tuition/Training Assistance, and Referral Bonuses.

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