Handling customer queries on Web Chat, E-mails and Social Media Educate current and potential customers with product and service information Maintain accurate customer records Identify and upscale priority issues to the Team Leader and Ops Team Actively participate in team meetings Key Performance Indicators: Handle all queries in a polite, professional manner Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution Educate customers on services and processes Escalate any issues to the Team Leader Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to laid down internal policies, procedures and processes Work collaboratively with the team Qualifications A Bachelors degree from any stream if a Fresher Minimum HSC with a minimum of 1 year of relevant experience Passionate about customer care Good typing skill Fluent in written and spoken English Able to work well under pressure and under minimum supervision A fast learner who is able to work with set targets Must be time flexible and able to work in a rotational shift system including Public holidays and weekends Additional Information IT Asset provided 5 Days working Health and vision Insurance Annual Bonus Overtime Payment Team Outings Education allowance (Training courses, Udemy, Coursera, etc.) Job Location: Remote #J-18808-Ljbffr Team Car Care / Jiffylube
...one (1) days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required... ...I of the Office of Administrative Standards (OTAS), the Analyst III independently performs complex, difficult, and highly visible...
The Postal Service is the largest government-related agency, employing nearly 1 million people, and is currently hiring nationwide with many positions available. Job Description Clerk Clerks sell stamps, take incoming mail, and sort and distribute mail in addition...
...objectives. Summary The Junior Snowflake DBA will support the administration, performance, security, monitoring, and day-to-day operation... ...enterprise Snowflake environments. The role is suited for a database professional with 2-3 years of relevant experience who can...
...Job Description Job Description ???? Pharmacy Technician (Hybrid)???? Schedule: Monday-Friday, 10:00 AM-7:00 PM CST ???? Hybrid Work Environment PTCB Certification & Active Texas Pharmacy Technician Registration Required What You'll Do: Review and process...
...Morristown 07960 Job Type Travel Offering Non-Clinical Profession Non-Clinical Specialty Credentialing Specialist Job ID 19207395 Job Title Credentialing Specialist Weekly Pay $1369.24 Shift...