The Fire Department of Liberty Township is seeking an enthusiastic and customer-focused Online Chat Support Agent to join our team in Clayton. This full-time, remote position is perfect for an entry-level professional looking to begin a rewarding career in public safety support. As a key point of contact for community members, you will provide timely and accurate assistance through online chat, helping to ensure that the department delivers exceptional service to the residents we serve.
In this role, you will handle a variety of incoming chat inquiries, ranging from general questions about fire safety programs to guidance on public records and departmental services. You will work within a collaborative, mission-driven environment that values clear communication, empathy, and professionalism. By supporting our digital front desk, you play a vital part in enhancing public engagement and maintaining the community’s trust in our services.
This remote position offers the flexibility to work from home while contributing to the important safety mission of Liberty Township. We provide comprehensive training, supportive leadership, and a positive team culture. The salary range for this role is $25.00 - $30.00 per hour, depending on experience and qualifications.
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